What does casino design have in common with your smartphone? They both employ the same principles to override your self-control.
In this podcast, former Google design ethicist Tristan Harris talks to casino expert Natasha Dow Schüll about the similarities. "They modulate our mood and our feeling states," Dow Schüll says. "Whether it's boredom, anxiety, what have you, you constantly have at your fingertips these little portholes for modulating your affect. That's the real aim. It's not about communicating or winning or a game."
The result of these technological advances is supremely ironic: “While we’ve been upgrading our technology we’ve been downgrading humanity.”
Listen to “What Happens in Vegas” and “Should’ve Stayed in Vegas”. The podcast is Your Undivided Attention, a new effort from The Center for Humane Technology, "a world-class team of deeply concerned former tech insiders and CEOs who intimately understand the culture, business incentives, design techniques, and organizational structures driving how technology hijacks our minds.” Check out their website or read their brief manifesto on Medium.